Help
Frequently asked questions
Where is URU Furniture located?
Our factory and store are in Electronic City (E-city), Bengaluru. You're welcome to visit, see fabrics in person and sit on the sofas before you buy. Find us on Google Maps or call +91 96327 32949.
Why are URU prices lower than other brands?
We make everything in our own factory and sell directly to you. There are no middlemen, no showroom markups and almost no marketing spend, so you can save up to 40% compared to market prices.
Can I customise the size and fabric?
Yes. Every URU piece can be made in any of our 50+ fabric shades, and most designs can be adjusted to your room's dimensions. Share your measurements and reference photos on WhatsApp and our designer will take it from there.
What warranty do you offer?
All URU furniture comes with a 5-year warranty. Ask us on WhatsApp for the exact coverage details for the piece you're interested in.
Do you deliver across Bengaluru?
Yes. We've delivered 30,000+ products across Bengaluru since 2008. Message us with your area and we'll confirm delivery timelines for your order.
How do I get a price for items marked 'Price on request'?
Tap 'Ask price on WhatsApp' on any product. We'll send you the price for your preferred size and fabric, usually within the same working day.
Still have a question? Ask us on WhatsApp or call +91 96327 32949.
